Frequently Asked Questions
Everything you need to know about bringing Lifely furniture into your home.
How long does shipping take for my furniture?
Most orders are processed within 1-2 business days. Delivery times vary by location, typically arriving within 3-7 business days for metropolitan areas and 7-14 days for regional locations.
What is your return policy?
We offer a 30-day 'Change of Mind' return policy. If you aren't satisfied with your purchase, you can return it in its original packaging for a refund, minus shipping and restocking fees.
Do your products come with a warranty?
Yes, all Lifely products come with a standard 12-month warranty covering manufacturing defects and hardware issues to ensure your peace of mind.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.
Is assembly required for Lifely furniture?
Most of our items are flat-packed to ensure safe and affordable shipping. We include detailed, easy-to-follow instructions and all necessary hardware in every box.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible interest-free payment options like Afterpay and ZipPay.